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July 2021

Show & Tell: Covid as a Catalyst for Change – Customer Services Initiatives with Impact

July 6 @ 9:30 am - 1:30 pm
Online
Free

CONUL Training & Development Group / CONUL Customer Services Group Show & Tell: Covid as a Catalyst for Change - Customer Services Initiatives with Impact Date:                     Tuesday 6th July 2021, Online via  Zoom Description: Great Customer Service is something that all library staff strive to achieve. 2020/21 was an unprecedented time for those of us working in libraries - it necessitated a full assessment and complete pivot from our tried and tested service models as we responded to the needs…

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