15th July 2020: Online Chat! Implementing and Delivering Virtual Reference Services in CONUL Libraries

Online Chat!

Implementing & Delivering Virtual Reference Services in CONUL Libraries

The purpose of this online meet-up is to provide a forum for staff from CONUL Libraries to share their experiences of delivering online virtual references services.

Given the recent move to delivering all our services online, we thought it would be useful and timely to hear what individual libraries are currently doing in this area. What platforms/systems are CONUL Libraries using? How are these services managed and delivered? What has worked well, what hasn’t? Any changes, new plans for the forthcoming academic year?

We’re delighted to have speakers from a number of CONUL Libraries who will speak for approximately eight minutes each before opening the meeting to questions delivered via chat by attendees. Orla Nic Aodha, Chair, CONUL Customer Services Group, will facilitate the Q&A.

To help our speakers, we would like you to share some questions in advance of the meeting too if possible. Please send your questions to the meeting organiser Ellen Breen at: ellen.breen@dcu.ie.

Sign up to attend

This event is aimed at staff involved in managing and delivering these services.
To register to attend this meeting, please confirm with your local CONUL T&D organiser.
An online invite with login in details (via Zoom) will be sent to you via email a day or two before the meeting.

We look forward to welcoming you to our online chat!